If you not happy with your purchase, we will gladly exchange or refund you for the full amount. If the there was nothing defective about the product, you will be responsible for any shipping charges incurred to return or replace with a new style. Returns are accepted on full priced merchandise only. All Sale/Discounted purchases are FINAL SALE. The item(s) must be in original condition with the packaging it came in. Returns and Exchanges must be made within 7 days of package delivery for refund/exchange with prior written authorization. Please email firstname.lastname@example.org with your full name, order number, and reason for return or exchange. Please do not send anything back until you receive authorization from us after we have determined that conditions are met for return/exchange. If an exchange is desired, we can help you choose an alternative item and it will ship once the original order is received.
Returns & Exchanges must be sent by mail only and customer is responsible for returning the item(s) at their own expense.
MARCELLA MODERN DESIGN
8701 N. VIA LA SERENA
PARADISE VALLEY, AZ 85253
Returns & Exchanges are processed Monday through Friday, excluding holidays.
All returns must include the return documents provided in the original shipment and must clearly state the authorization number provided by MARCELLA Modern Design.
Once returns are received, the credit to the original account will be processed within 7 business days.